/* SGG Manufacturing Chatbot — Frontend Styles */
:root {
    --sgg-green-light: #8ec9b4;
    --sgg-green-mid:   #6bbba0;
    --sgg-green-dark:  #3d8f75;
    --sgg-black:       #1a1a1a;
    --sgg-dark:        #2a2a2a;
    --sgg-gray:        #f5f5f5;
    --sgg-border:      #e8e8e8;
    --sgg-text:        #333333;
    --sgg-text-light:  #777777;
    --sgg-white:       #ffffff;
    --sgg-radius:      16px;
    --sgg-shadow:      0 8px 40px rgba(0,0,0,0.18);
    --sgg-font:        'Trebuchet MS', 'Segoe UI', Arial, sans-serif;
}

/* ── Launcher Button ──────────────────────────────────────── */
#sgg-chat-launcher {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 60px;
    height: 60px;
    background: var(--sgg-white);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    box-shadow: 0 4px 20px rgba(61,143,117,0.45);
    z-index: 99998;
    transition: transform 0.2s ease, box-shadow 0.2s ease;
    color: var(--sgg-white);
    padding: 0;
    overflow: hidden;
}
.sgg-launcher-icon {
    width: 60px;
    height: 60px;
    object-fit: cover;
    border-radius: 50%;
    display: block;
}
.sgg-avatar-icon {
    width: 38px;
    height: 38px;
    object-fit: cover;
    border-radius: 50%;
    display: block;
}
#sgg-chat-launcher:hover {
    transform: scale(1.08);
    box-shadow: 0 6px 28px rgba(61,143,117,0.55);
}
#sgg-chat-dot {
    position: absolute;
    top: 4px;
    right: 4px;
    width: 12px;
    height: 12px;
    background: #4caf50;
    border-radius: 50%;
    border: 2px solid #fff;
    animation: sgg-pulse 2s infinite;
}
@keyframes sgg-pulse {
    0%, 100% { transform: scale(1); opacity: 1; }
    50%       { transform: scale(1.2); opacity: 0.8; }
}

/* ── Chat Window ──────────────────────────────────────────── */
#sgg-chat-window {
    position: fixed;
    bottom: 96px;
    right: 24px;
    width: 370px;
    max-height: 600px;
    display: flex;
    flex-direction: column;
    background: var(--sgg-white);
    border-radius: var(--sgg-radius);
    box-shadow: var(--sgg-shadow);
    z-index: 99999;
    overflow: hidden;
    font-family: var(--sgg-font);
    font-size: 14px;
    animation: sgg-slide-in 0.28s cubic-bezier(.22,.61,.36,1);
}
@keyframes sgg-slide-in {
    from { opacity: 0; transform: translateY(16px) scale(0.97); }
    to   { opacity: 1; transform: translateY(0) scale(1); }
}

/* ── Header ───────────────────────────────────────────────── */
#sgg-chat-header {
    background: linear-gradient(135deg, var(--sgg-black) 0%, var(--sgg-dark) 100%);
    padding: 14px 16px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}
.sgg-chat-header-info {
    display: flex;
    align-items: center;
    gap: 10px;
}
.sgg-chat-avatar {
    width: 38px;
    height: 38px;
    background: transparent;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    flex-shrink: 0;
    overflow: hidden;
}
.sgg-chat-name {
    color: var(--sgg-white);
    font-weight: 700;
    font-size: 14px;
    letter-spacing: 0.3px;
}
.sgg-chat-status {
    color: #aaa;
    font-size: 11px;
    display: flex;
    align-items: center;
    gap: 5px;
    margin-top: 2px;
}
.sgg-status-dot {
    width: 7px;
    height: 7px;
    background: #4caf50;
    border-radius: 50%;
    display: inline-block;
}
#sgg-chat-close {
    background: none;
    border: none;
    color: #888;
    cursor: pointer;
    padding: 4px;
    line-height: 0;
    transition: color 0.15s;
}
#sgg-chat-close:hover { color: #fff; }

/* ── Messages ─────────────────────────────────────────────── */
#sgg-chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 16px 14px 8px;
    display: flex;
    flex-direction: column;
    gap: 10px;
    scroll-behavior: smooth;
}
#sgg-chat-messages::-webkit-scrollbar { width: 4px; }
#sgg-chat-messages::-webkit-scrollbar-thumb { background: #ddd; border-radius: 4px; }

.sgg-msg {
    display: flex;
    flex-direction: column;
    max-width: 88%;
    animation: sgg-msg-in 0.2s ease;
}
@keyframes sgg-msg-in {
    from { opacity: 0; transform: translateY(6px); }
    to   { opacity: 1; transform: translateY(0); }
}
.sgg-msg-bot {
    align-self: flex-start;
    align-items: flex-start;
}
.sgg-msg-user {
    align-self: flex-end;
    align-items: flex-end;
}
.sgg-msg-bubble {
    padding: 10px 14px;
    border-radius: 14px;
    line-height: 1.5;
    font-size: 13.5px;
}
.sgg-msg-bot .sgg-msg-bubble {
    background: var(--sgg-gray);
    color: var(--sgg-text);
    border-bottom-left-radius: 4px;
}
.sgg-msg-user .sgg-msg-bubble {
    background: linear-gradient(135deg, var(--sgg-green-mid), var(--sgg-green-dark));
    color: var(--sgg-white);
    border-bottom-right-radius: 4px;
}
.sgg-msg-bubble a { color: var(--sgg-green-dark); }
.sgg-msg-user .sgg-msg-bubble a { color: #e0ffe8; }
.sgg-msg-time {
    font-size: 10.5px;
    color: var(--sgg-text-light);
    margin-top: 3px;
    padding: 0 2px;
}

/* ── Visitor details ───────────────────────────────────────── */
.sgg-visitor-card {
    width: 100%;
    box-sizing: border-box;
    padding: 13px;
    border: 1px solid var(--sgg-border);
    border-radius: 12px;
    background: #f9fffe;
}
.sgg-visitor-title {
    margin: 0 0 11px;
    color: var(--sgg-text);
    font-size: 13px;
    font-weight: 600;
    line-height: 1.4;
}
#sgg-visitor-form label {
    display: block;
    margin: 0 0 4px;
    color: var(--sgg-text);
    font-size: 11.5px;
    font-weight: 600;
}
#sgg-visitor-form label span {
    color: var(--sgg-text-light);
    font-weight: 400;
}
#sgg-visitor-form > input,
.sgg-visitor-grid input {
    width: 100%;
    box-sizing: border-box;
    margin: 0 0 9px;
    padding: 8px 9px;
    border: 1.5px solid var(--sgg-border);
    border-radius: 7px;
    background: #fff;
    color: var(--sgg-text);
    font-family: var(--sgg-font);
    font-size: 13px;
    outline: none;
}
#sgg-visitor-form input:focus {
    border-color: var(--sgg-green-mid);
    box-shadow: 0 0 0 2px rgba(42, 122, 92, 0.1);
}
.sgg-visitor-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 9px;
}
#sgg-visitor-submit {
    width: 100%;
    margin-top: 1px;
    padding: 9px 12px;
    border: 0;
    border-radius: 8px;
    background: var(--sgg-green-dark);
    color: #fff;
    cursor: pointer;
    font-family: var(--sgg-font);
    font-size: 13px;
    font-weight: 600;
}
#sgg-visitor-submit:hover { background: var(--sgg-black); }
#sgg-visitor-submit:disabled { cursor: wait; opacity: .7; }
.sgg-visitor-error {
    margin: 7px 0 0;
    color: #b42318;
    font-size: 11.5px;
}
.sgg-visitor-note {
    margin: 8px 0 0;
    color: var(--sgg-text-light);
    font-size: 10.5px;
    line-height: 1.35;
}

/* ── Quick reply buttons ──────────────────────────────────── */
.sgg-quick-replies {
    display: flex;
    flex-wrap: wrap;
    gap: 7px;
    padding: 4px 0 8px;
}
.sgg-quick-btn {
    background: var(--sgg-white);
    border: 1.5px solid var(--sgg-green-mid);
    color: var(--sgg-green-dark);
    border-radius: 20px;
    padding: 5px 13px;
    font-size: 12.5px;
    cursor: pointer;
    transition: all 0.15s;
    font-family: var(--sgg-font);
}
.sgg-quick-btn:hover {
    background: var(--sgg-green-mid);
    color: #fff;
}
.sgg-quick-delivery {
    background: var(--sgg-green-dark);
    color: #fff;
    border-color: var(--sgg-green-dark);
}
.sgg-quick-delivery:hover {
    background: var(--sgg-black);
    border-color: var(--sgg-black);
}

/* ── Typing Indicator ─────────────────────────────────────── */
#sgg-chat-typing {
    padding: 6px 14px 2px;
}
.sgg-typing-indicator {
    display: inline-flex;
    gap: 4px;
    background: var(--sgg-gray);
    padding: 10px 14px;
    border-radius: 14px;
    border-bottom-left-radius: 4px;
}
.sgg-typing-indicator span {
    width: 7px;
    height: 7px;
    background: var(--sgg-green-mid);
    border-radius: 50%;
    animation: sgg-bounce 1.2s infinite;
}
.sgg-typing-indicator span:nth-child(2) { animation-delay: 0.2s; }
.sgg-typing-indicator span:nth-child(3) { animation-delay: 0.4s; }
@keyframes sgg-bounce {
    0%, 60%, 100% { transform: translateY(0); }
    30%           { transform: translateY(-6px); }
}

/* ── Delivery Form ────────────────────────────────────────── */
#sgg-delivery-form {
    padding: 10px 14px;
    border-top: 1px solid var(--sgg-border);
    background: #f9fffe;
}
.sgg-delivery-label {
    font-size: 12.5px;
    color: var(--sgg-text);
    margin: 0 0 7px;
    font-weight: 600;
}
.sgg-delivery-input-row {
    display: flex;
    gap: 7px;
}
.sgg-delivery-input-row input {
    flex: 1;
    border: 1.5px solid var(--sgg-green-mid);
    border-radius: 8px;
    padding: 7px 10px;
    font-size: 13px;
    font-family: var(--sgg-font);
    outline: none;
}
.sgg-delivery-input-row input:focus { border-color: var(--sgg-green-dark); }
.sgg-delivery-input-row button {
    background: var(--sgg-green-dark);
    color: #fff;
    border: none;
    border-radius: 8px;
    padding: 7px 14px;
    cursor: pointer;
    font-size: 13px;
    font-family: var(--sgg-font);
    transition: background 0.15s;
}
.sgg-delivery-input-row button:hover { background: var(--sgg-black); }
.sgg-delivery-back {
    background: none;
    border: none;
    color: var(--sgg-green-dark);
    font-size: 12px;
    cursor: pointer;
    padding: 4px 0;
    margin-top: 5px;
    font-family: var(--sgg-font);
}

/* ── Input Area ───────────────────────────────────────────── */
#sgg-chat-input-area {
    display: flex;
    align-items: flex-end;
    gap: 8px;
    padding: 10px 12px;
    border-top: 1px solid var(--sgg-border);
    background: var(--sgg-white);
}
#sgg-chat-input {
    flex: 1;
    border: 1.5px solid var(--sgg-border);
    border-radius: 10px;
    padding: 9px 12px;
    font-size: 13.5px;
    font-family: var(--sgg-font);
    resize: none;
    outline: none;
    max-height: 90px;
    overflow-y: auto;
    line-height: 1.4;
    transition: border-color 0.15s;
}
#sgg-chat-input:focus { border-color: var(--sgg-green-mid); }
#sgg-chat-send {
    width: 38px;
    height: 38px;
    background: linear-gradient(135deg, var(--sgg-green-mid), var(--sgg-green-dark));
    border: none;
    border-radius: 50%;
    color: #fff;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    transition: opacity 0.15s, transform 0.15s;
}
#sgg-chat-send:hover { opacity: 0.9; transform: scale(1.06); }

/* ── Footer ───────────────────────────────────────────────── */
#sgg-chat-footer {
    background: var(--sgg-gray);
    border-top: 1px solid var(--sgg-border);
    text-align: center;
    padding: 7px;
    font-size: 11px;
    color: var(--sgg-text-light);
}
#sgg-chat-footer a {
    color: var(--sgg-green-dark);
    text-decoration: none;
}
#sgg-chat-footer a:hover { text-decoration: underline; }

/* ── Mobile Responsive ───────────────────────────────────── */
@media (max-width: 480px) {
    #sgg-chat-window {
        width: calc(100vw - 16px);
        right: 8px;
        bottom: 88px;
        max-height: 72vh;
    }
    #sgg-chat-launcher {
        right: 16px;
        bottom: 16px;
    }
}